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Frequently Asked Questions
Purchases, bookings, rescheduling and gameplay information.
What will we experience?
Interactive clues and puzzles move the story forward as you explore each character’s perspective.
When will I receive the game information?
You will receive preparation details by email after purchase. The game link and access codes are sent one day before your experience.
What should I bring?
Bring a fully charged phone with internet access. The experience includes outdoor walking, so check the weather.
How long does a game take?
Most games take about two to four hours. You can take longer if you want to explore along the way.
Can I reschedule?
Eligible bookings may be rescheduled free of charge at least 48 hours ahead, up to three times.
Is transportation included?
Transportation is not included. Check whether your route is designed for walking or driving.